Greeting from Infosys BPM Ltd.,

We are hiring for GCP/ L1 Support (Windows Desktop Support) - Voice/ LSMW/ MIM skills. Please walk-in for interview on 21st January 2025 at Bangalore location

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume ***

career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-202486

Interview details
Interview Date: 21st January 2025
Interview Time: 10 AM till 1 PM

Interview Venue:

Bangalore :: Infosys BPM Recruitment center JP Nagar - Infosys BPM Limited, #785,Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,Sarakki,1st Phase JP Nagar, Bengaluru, Karnataka560078, Landmark: Near Sindhoor Convention Centre

Please find below job description

for your reference:

Work from Office***

Min 2 years of experience on project is mandate***

GCP:

job description

:

• Providing support on creating and sustaining cloud infrastructure that extends to different services like storage, network, and security.
• Creation of the most important cloud resources like virtual machines and containers.
• Closely monitor the performance of cloud services to make sure that resources are available as much as possible. Fixing and solving any infrastructure problems.
• Configuring cloud-based solutions to address specific customer needs.
• Monitoring - keeping track of the health, performance, and resource utilization of your cloud resources.

L1 Support (Windows Desktop Support) - Voice:

job description

: L1 Support (Windows Desktop Support) - Voice:

• Experience in a technical support role, preferably with Windows environments.
• Strong understanding of Windows operating systems, including troubleshooting common issues.
• Excellent communication and interpersonal skills, with the ability to explain technical concepts in a user-friendly manner.
• Active listening skills and a genuine desire to help others.
• Proficient in PC troubleshooting methodologies and remote access tools.

LSMW:

job description

:

• Hands-on experience in SAP LSWM.
• Strong understanding of SAP data migration concepts and techniques.
• Data Migration:
• Analyze complex data migration requirements from legacy systems to SAP.
• Design and implement efficient data migration strategies using LSMW.
• Create and maintain data conversion programs and scripts.
• Perform data validation and quality checks to ensure data integrity.
• LSMW Configuration:
• Configure LSMW objects, including recording, recording playback, and data transfer programs.
• Customize data mappings and transformations to meet specific business needs.
• Troubleshoot and resolve issues related to LSMW configuration and execution.
• Project Implementation:
• Participate in project planning, scoping, and estimation activities.
• Collaborate with functional and technical teams to ensure seamless integration.
• Conduct workshops and training sessions for end-users.
• Provide post-implementation support and maintenance.
• Best Practices:
• Adhere to SAP best practices and standards for LSWM implementations.
• Stay updated with the latest SAP LSWM functionalities and enhancements.
• Contribute to knowledge sharing and documentation.

MIM:

job description

:

• Strong knowledge of IT service management including ITIL
• Responding to a reported incident, identifying the cause, and initiating the incident management process.
• Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes.
• Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved.
• Restore a failed IT Service as quickly as possible.

REGISTRATION PROCESS:

The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview).

Candidate ID Registration process:

• STEP 1: Visit: career.infosys.com/joblist
• STEP 2: Click on "Register" and provide the required details and submit.
• STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX) will be generated.
• STEP 4: The candidate ID will be shared to the registered Email ID.

SHL Test(AMCAT ID) Registration process:

This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing).

• STEP 1: Visit: apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0

• STEP 2: Click on "Start new test" and follow the instructions to complete the assessment.
• STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen).

NOTE:

• During registration, you'll be asked to provide the following information:
• Personal Details: Name, Email Address, Mobile Number, PAN number.
• Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change.
• Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example).
• Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location
• Interview Mode: Walk-in
• Attempt all questions in the SHL Assessment app.
• The assessment is proctored, so choose a quiet environment.
• Use a headset or Bluetooth headphones for clear communication.
• A passing score is required for further interview rounds.
• 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected
• Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment.

Documents to Carry:

• Please have a note of Candidate ID & AMCAT ID along with registered Email ID.
• Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
• Please carry 2 set of updated Resume/CV (Hard Copy).
• Please carry original ID proof for security clearance.
• Please carry individual headphone/Bluetooth for the interview.

Pointers to note:

Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.

Original Government ID card is must for Security Clearance.

Regards,

Infosys BPM Recruitment team.